Free shipping for orders over $100 (pre-tax)!  orders may take up to 3 weeks to ship.

FAQS

Who is Frerés Branchiaux Candle Co.?

Frerés Branchiaux Candle Co. is an artisanal candle company based in Washington, DC created and managed by 3 brothers, Collin (12), Ryan (9), and Austin Gill (8).  Our core products are scented soy candles, room/body sprays, and diffusers. 10% of proceeds are donated to local organizations who assist people transitioning from homelessness.  

SHIPPING

Due to recent press, orders may take up to 4-5 weeks to process and ship. Tracking notification emails are sent as soon as shipments are processed. AK, HI, and outlying territories may take longer. Shipping time does not include processing.

Once your order has shipped, you will receive an email with tracking information. If you do not receive a tracking email, just email us at info@freresbranchiaux.com and we will send it to you.

BULK ORDERS

We gladly give a 20% discount for orders of 20 items or more for groups, businesses, and events.  Please contact us via email or by using the form below before placing your order. 

RETURNS/REFUNDS

We gladly accept returns within 2 weeks of delivery ONLY if the item is damaged or defective.  Returns will either be replaced with a new product or store credit. Please contact us via email to process a return.

CONTACT US

You can contact us via email at info@freresbranchiaux.com or phone at 202.813.9401.  Emails and calls will be answered within 48 hours between the hours of 10am EST to 4pm EST on weekdays.  Emails and calls will not be answered on the weekends or holidays. 

 

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